Aspasia

Every material decision traceable, reviewable, and controlled.

Aspasia keeps regulated authority with the adjuster while exposing the reasoning, evidence, citations, permissions, and audit trail behind every recommendation.

Authority remains human.
Evidence remains visible.
The record remains intact.

Audit trail

CLM-00412 · 07 May 2026 · Meridian Insurance

Sealed
09:14:02T. HarrisonAuthenticated via SSO

Role: Senior Adjuster · Tenant: Meridian Insurance

09:14:08FNOL AgentClaim CLM-00412 opened

Claimant: Sarah Mitchell · Vehicle: Toyota Corolla 2022 · Incident: 07 May 2026

09:14:11Coverage AgentCoverage confirmed — eligible

Policy 7842-C · Limit £20,000 · Excess £250 · No exclusions triggered

SourceMotor Policy Wording v4.1·§3.2 Indemnity
09:14:19Fraud AgentFraud screening complete — no signals

Confidence 94% · Prior claims: 0 · No ring match · Incident pattern: consistent

SourceFraud Indicators Playbook v3.2·§4.1 Staged Collision
09:14:27Damage AgentRepair estimate produced — £4,820

6 line items · Parts at OEM schedule · Labour 10 hrs @ £58/hr

SourceApproved Repairer Schedule Q1 2026·§2.8 Labour Rate
09:14:34Adjust AgentAdjustment recommendation: Approve £4,570

Settlement £4,820 less £250 excess · Reasoning attached

SourcePolicy 7842-C·§5.1 Excess Application
09:16:52T. HarrisonSettlement approved — digital signature recorded

Authorisation ref: AUTH-7741 · Within single-adjuster limit

09:16:55Comms AgentSettlement letter dispatched to claimant

Channel: Email · Ref: CLM-00412-SETTLE · Delivery confirmed

09:16:56SystemClaim CLM-00412 closed — audit trail sealed

Immutable record · Hash: a3f9c2…d841 · Accessible to regulator on request

9 of 9 events recorded

The system is built for supervision rather than blind automation. Human approval remains the authority of record, while Aspasia provides the structured evidence, reasoning trace, source citations, confidence, and immutable history needed to defend the outcome.

The system is built for supervision rather than blind automation. Human approval remains the authority of record, while Aspasia provides the structured evidence, reasoning trace, source citations, confidence, and immutable history needed to defend the outcome.

Human sign-off at regulated decision points
Policy citations, evidence references, and reasoning traces retained
Immutable audit log for claim events, agent actions, and approvals
Role-based permissions and tenant isolation across operating entities
Exception queues for uncertainty, conflict, fraud, and escalation triggers

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Intake

Aspasia turns first contact into a verified claim file before an adjuster is engaged.

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