Aspasia

Specialist claim agents coordinated through explicit decision paths.

Aspasia coordinates specialist agents, external work, and human handoffs across each claim type.

The right agent.
The right order.
The right gate.

Agent orchestration

CLM-00412 · Sarah Mitchell · Rear collision

Phase 4/4

Orchestrator

FNOL Agent
Coverage Agent
Fraud Agent
Damage Agent
Comms Agent
AgentCurrent taskStatus
FNOL AgentFNOL completeDone
Coverage AgentCoverage confirmedDone
Fraud AgentNo signals — clearedDone
Damage Agent£4,820 estimate readyDone
Comms AgentUpdate sentDone

5/5 agents complete

When the file
needs more,
it is routed.

Exception orchestration

CLM-00412 · coordinated external work

5/5
Missing evidence
Repair scope unclear
Liability conflict
Photo review required
Regulated decision
Claimant request
Approved repairer
Investigator
Image assessment
Adjuster handoff

External suppliers, investigators, evidence requests, and human handoffs are coordinated as part of the claim path.

Each agent has a bounded role and an explicit contract. The orchestrator determines which analyses run, which suppliers are engaged, what unblocks the next step, and which exceptions must be routed to a regulated adjuster.

Bounded specialist agents for each line of business
Explicit sequencing from intake through decision recommendation
Parallel analysis where safe, gated progression where required
External investigators, suppliers, and missing-evidence requests coordinated
Every agent action logged as part of the claim decision trail

Explore the next offering

Workflow

Aspasia adapts to the way your claims team already works: scripts, rules, authority limits, regional regulations, communications, and handoffs.

Proceed to Workflow

See Orchestration in action.

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