Aspasia turns first contact into a verified claim file before an adjuster is engaged.
WhatsApp, email, SMS, call transcripts, photos, estimates, and reports resolved into the same claim.
CLM-00412 · Sarah Mitchell
Hi, I was in a collision this morning on the M50 northbound near junction 6. The driver behind went into the back of my car. I have photos. My reg is 221-D-12847. How do I start a claim?
M50 Collision — Photos attached
Please find 4 photos of the rear bumper attached. The other driver is John Carroll, vehicle 192-C-45210. Collision was at 08:15 on 7 May. Policy no: ASP-2024-88712.
Call · 4 min 12 sec
"…I was travelling at about 90 km/h when I felt the impact. The other vehicle failed to brake. I've sent photos already by WhatsApp and email. Policy number ASP-2024-88712…"
CLM-00412: Hi Sarah, your claim is open and AI assessment is underway. We'll be in touch within the hour.
Policy
ASP-2024-88712
Incident
07 May · 08:15
Location
M50 Northbound, J6
Vehicle
221-D-12847
Third party
192-C-45210
Channels
WhatsApp · Email · Call
Identity, policy validity, vehicle registration, named driver status, and prior claim bars checked at intake.
CLM-00412 · Sarah Mitchell · 07 May 2026
Mobile OTP: +44 7700 900412
Policy number: 7842-C / Meridian Insurance
Registration: EK22 TBW — Toyota Corolla 2022
Policy period: 01 Jan 2026 – 31 Dec 2026
Policyholder match: Sarah Mitchell — primary driver
Claim exclusion: No exclusion on record
Claim record — verified & opened
Claimant
Sarah Mitchell
Policy
7842-C · Active
Vehicle
EK22 TBW · Toyota Corolla
Cover type
Comprehensive
Limit
£20,000
Excess
£250
6 of 6 checks passed
Incident facts, third-party details, vehicle data, consent, and evidence requests captured in one guided exchange.
Guided first notice of loss
Hi, I'd like to report a road accident.
Aspasia
I'm sorry to hear that. I'll get you through this as quickly as possible.
First — when and where did the accident happen?
This morning around 8am on the M50 northbound, near junction 7 in Dublin.
Aspasia
Got it — M50 northbound, junction 7, today at 08:00.
Can you describe what happened?
The car behind me failed to brake and hit my rear bumper. One other vehicle involved.
Aspasia
Understood — rear-end collision, one third party. Any injuries? And can you give me the other driver's registration?
No injuries, thankfully. The other reg was 192-C-45210.
Aspasia
Claim CLM-00412 is now open and our AI assessment is underway. You'll receive a reference by SMS shortly. Please send photos of the damage when you can.
Claim
CLM-00412
Incident
M50 J7 · 08:00
Type
Rear collision
Third party
192-C-45210
The output is not a conversation log. It is a verified claim file.
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